This page guides you through all the ROOMS Help which we have published.
We suggest the following strategy:
First, check if ROOMS help answers your question by pressing F1
while ROOMS is running (or click the Help button in ROOMS Setup).
Second, have a look through our FAQs pages.
Third, search our Bugs+Fixes pages
in case you have met a known problem with a suggested workaround.
Fourth, use the trouble shooting utility
which gets you to answer a series of questions, and suggests a course of action.
Remember, it is worth trying a variety of keywords when searching,
because a big problem with searching is knowing exactly what to search for.
You may find it useful to check out our Glossary.
As well as these resources you may find it useful to visit the ROOMS
user forum. You can look through
user email discussions and join in if you wish.
If you still cannot find a way forward then
Our response times may vary according to workload. We aim to let you know if
a full response is going to take more than 24 hours (or 48 hours at